2/10 Terrible
Lawrence K.
28 jul. 2024
VERY Disappointed. A/C was NOT as discussed
We were in town for 2 nights. We booked it due to the location and size of our party. Our main concern was the AC and whether the house would be cool enough. We voiced these concerns to the owner a month+ before to which he replied (after a 2nd request a week later), "We have never had complaints about having the house cool." But 2 days before we arrived, I got the following message, "Sometimes it takes a bit to get cool", “you can only turn two (AC units) in the attic or it will trip the breakers”, and "I some time am a bit confused when people are surprised it isn’t a hotel" from our host. We looked for other places, but nothing was available, so we were stuck. We were not looking for a hotel, but we were looking for the AC to work in all areas of the house. As far as the AC was concerned, the first floor was as described. The 2nd floor was almost tolerable when we left. The 3rd floor never cooled down. I sent a follow up to our host (2) weeks ago but have not heard back at this time. I had time to cancel with a full refund when I heard back regarding the AC originally. Unfortunately, that option didn't exist (2) days before his other messages arrived. We feel as though we didn't get the actual/full story on the AC. We and our guests were unhappy renters. VERY DISAPPOINTED.
Lawrence K.
Se hospedó 2 noches en junio de 2024