4/10 Malo
Malorie D.
31 jul. 2025
No le gustó: Limpieza
Location is ideal however not in walking distance to Clemson University or downtown area. The complex is a true college student off campus community therefore not ideal for non-students. The checkin process was somewhat confusing and there is no office or person. Our first unit was absolutely disgusting. The floor had stains all over carpet, crumbs and small trash all over unit, showers were all stained, kitchen drains were grimy, and the smell was uninviting. We called the # on reservation and did get immediate assistance. After having to send pictures by email we were offered another unit but had to wait 2 hrs. Once we gained access to new unit we opened the door to the cleaning crew still inside. They wrapped up within 10 mins apologized and left. This unit was better but definitely not great. There were bloody pieces of mucus on the walls in the master bath, the drain was clogged in master bath, and the kitchen floor was popped up in several spots making for a trip hazard. Outside the unit the complex halls are dirty and smelly. The pool is not secure to tenants only as we witnessed many people driving into the parking garage to swim and would then leave. We stayed as it was sounding impossible to get a refund but we will never stay again.
Malorie D.
Se hospedó 2 noches en julio de 2025