10/10 Excelente
Julie S.
20 ago. 2024
Le gustó: Limpieza
Perfect Place & Location
The place was perfect, the check-in process was the worst I’d ever been involved with and having stayed with vrbo rentals as much as I have, that says a lot. Some communication was via the VRBO app, some was via text message and some was through the property managment’s portal. Even when I re-entered all if the information through the specific portal (which was a ridiculous amount of info and verification of my ID and selfies), it said the check in process was complete and the building info/condo info would be emailed shortly; it wasn't until I had to call the company asking where that email was. They told me it hadn't been sent because I didn't finish the checkin process within their portal even though I had a confirmation screen saying it was complete. I had to then re-upload a picture if myself, my ID and then one of myself holding my ID.in their portal.
Thankfully once those pictures were re-uploaded, the place and room were 10/10. Clean place, friendly people, and perfect location.
Julie S.
Se hospedó 1 noche en agosto de 2024