I got a cancellation notice from the host on the day (May 16th) 4 hours before our check in that day. I booked this 1 year ago, paid the money in full, got a reservation receipt for the money I paid, AND received a Reservation Confirmation from VRBO on Monday, May 13th with Here are your Keys” with the Property ID, address of the house, and dates for the stay (May 16th - May 19th). As far as I knew, I had a house rented for my family for my son’s College Graduation weekend. The only way I found out I was cancelled was I sent a message to the host in the morning time asking them if they had pool towels. After this I received a cancellation message from the host. I called VRBO right away to tell them what happened on May 16th. It was a nightmare!! Finding out the DAY I have family coming from all over to stay at the house. Can you imagine if I did not message the host in the morning and we all drove there and find out the host has booked someone else!! This is so UNACCEPTABLE!! This was the weekend of Chico’s Graduation and there are no houses left to book for a family at the minute!! VRBO did not offer to help me find a new place. I asked for a Supervisor to call me - never got a call back that day. I had to spend hours finding accommodations for my family and had to pay triple the price for hotel accommodations. I had bought graduation decorations and more to bring to Chico for this. Beware!! That is all I am going to say.