The owners spouse came in through a locked door while we were in bed, he did not knock or call ahead or announce himself when he entered. A cable was down across the back deck, blocking the exit. There were 3 remote controls, one for the TV one for the satellite and one for a Roku. Only one set of working batteries existed between the three remotes. Host communication was only by automated messages and actual requests to have guest downstairs turn off music at night was not responded to. The lower unit was loud, you can hear very clearly what is happening below you. The unit location is nice, but it might have a better chance of being “the best place to stay in Chéticamp” if more care was given to communicate, prepare the unit and respect the guests privacy.