The home and community were nice. A little older, but nice. With the exception of a missing desk chair, and missing excersise equipment, the listing was furnished as pictured. I was pleased with everything except the cleaning and the communication. Perfect for families like mine.
Arriving and finding dirty toilets, bar soap build up in the shower,, trash not emptied in 1 BA, a dirty fridge, trash on 2 floors, and surfaces not dusted was a serious downer. I had to personally clean the bathrooms upon arrival and my husband the fridge the next day. The owner offered to have another cleaning crew come the next day, which was something but not helpful for the situation (we had my FIL 85th bday dinner to shower and dress for). Owner also said my request for a 2 pm check-in was the reason (though I didn't arrive until almost 3:45 and made her aware that I would likely not get there before 3). Either way, I think she should have said she couldn't assure proper cleaning w/earlier check-in so I could have decided if I still wanted to book. It really looked like whoever was there before packed up their stuff, left, and all that was done was a linen change, trash removal and vacuuming (dishes still in the DW...not a biggie). The owner was traveling and delayed responding when I made the reasonable request to refund the "cleaning fee". The final communication said it would be refunded (but I haven't received yet). Overall, the place was spacious, a nice hood, the owner was nice, decor was polite so if I could be assured of the cleaning, I would definitely rent here again.