The cabin itself is nicely designed and has a beautiful patio and backyard. Unfortunately we encountered 2 issues. 1. Thermostat was initially placed too low that even using more blankets and wearing more clothes didn’t help much. When I messaged the assistant was ignorant with a reply nothing could be done. I guess our concern was voiced so the thermostat settings were changed remotely because it started blowing hot air almost non-stop and during the night. So we had to start opening windows, and all woke up with dry nose and eyes. Basically, sadly, no temperature balance was achieved. This madd this cozy cabin not more welcoming. Second issue was a request for late check out, I must’ve missed that it was supposed to be requested before 4 pm. In my opinion, if it is listed that property is not rented the day we leave, some efforts could’ve been done to make an exception. For example, contacting the owner. In addition this representatives have zero knowledge about the property. When asked where the trash bin located, the reply was: have you checked the property? And lastly, although we thought the cabin was clean, when we were making last check if we didn’t forget something, we looked under the beds. There are piles of dust and dust mites, which definitely saddened us a lot since we realized that we were breathing with that especially with the hot blowing air. Last statement has totally defeated the purpose of our vacation since we came for fresh air and got this…