2/10 Terrible
Jack J.
27 dic. 2023
No le gustó: Limpieza
Worst nightmare rental ever!
The property itself was fine. Every single issue we encountered, and they were horrific, was with the property management company, Vacasa.
When we arrived, the master bedroom bed was neatly made. Upon pulling back the covers, both the flat and fitted sheet on the bed were covered top to bottom, side to side with a heavy layer of animal and human hair. Absolutely disgusting! One of the other rooms also had hair on the sheets and the sheets had a very foul smell. Our family wasn’t able to sleep in either of these beds.
There was standing water that completely filled the sliding door track. There were dead flies and other insects floating in this yellowed water. The back yard had the metal deflector from the outdoor heater lying on the ground at the top of the deck steps where someone could have very easy been injured and cut. The outdoor fireplace had loose concrete material all around the top surface from what looked like where things had fallen on it and caused the breaks.
We had reserved this property at premium holiday rates for four nights. Due to the uninhabitable nature of the property, we left early the following morning. We would have left the evening we arrived, but did not want to drive in the heavy fog again.
Attempts to communicate with Vacasa have fallen upon deaf ears and they have been very evasive. I will no need to pursue further actions on my side.
Literally the worst experience ever. If you see a listing managed by Vacasa, run away!
Jack J.
Se hospedó 4 noches en diciembre de 2023