Our stay at Ibis Styles Canberra was disappointing due to cleanliness and comfort issues. Upon arrival, the **room was noticeably dirty**—thick layers of dust accumulated on surfaces like the wardrobe, and the carpets had **visible stains**. The **beds were far from comfortable**, making it difficult to get a restful sleep.
The **bathroom was decent**, but there was a **neglected dirty gap beside the shower box**, which was unpleasant. Another issue was the **blinds**, which did not fully enclose the windows. Fortunately, it wasn’t too sunny, so we were able to manage.
The biggest letdown was the **non-functional AC/heater**—with **temperatures dropping to 0°C outside**, the lack of heating made for an uncomfortable stay.
While the hotel has potential, these concerns must be addressed to ensure guests have a more pleasant experience. Proper cleaning, improved maintenance, and ensuring essential amenities like heating work properly would make a significant difference.