The cottage is located on the water and has a beautiful view. The downstairs is lovely, has great views of the water, workable kitchen and one bedroom and bathroom. The air conditioning upstairs, where there are two bedrooms and a bathroom, was not only not cooling, it was blowing out hot air which made sleeping up there very difficult. We could not get anyone in particular to address the problem. I called into a central number, which was not anywhere near Maine. They opened a ticket. I texted and got responses from an AI chat bot, which were not particularly helpful. Finally two days later someone local came to confirm there was a problem. He said it would be addressed right away and we didn't need to be there when it was being fixed. Two days later I got a text from someone asking to be let in (we were away). I told him to get a key. I never heard back from him but he did install a room air conditioner in one of the rooms, which made things a bit more tolerable but still not satisfactory. The AC issues in other room was never fixed. The internet service was horrible; our phones kept getting kicked off of it. The management via text told us to unplug the modem and plus it back in. That didn't help. On the last day, cranes and other equipment were tearing trees down on the lot next door, making a lot of noise. All in all, we enjoyed our time at the cottage DESPITE inadequate response to our issues by the management.