6/10 Aceptable
todd h.
25 feb. 2025
Le gustó: Limpieza
A little Cold
The house was not prepared for our arrival as it was extremely cold when we arrived. The heating units that were in each room were reporting error codes and they could not be started to provide heat. When we reported this to the host, he was not able to rectify this issue, so we were forced to move to a hotel. This was at 10 PM on a rainy night when we had travelled all day so we were cold and tired.The next day, the host requested that we talk to the technician over the phone to reset breakers and reset the units and they did start to heat. However, the units never heated to a comfortable level and we had to use space heaters to supplement the heat. The space heaters ended up tripping the breakers , so we had to reset those as well.Although he did refund one night of our stay, the host should not have involved guests in correcting the heating situation and should have had a technician check on the issue which to our knowledge never happened.
todd h.
Se hospedó 3 noches en febrero de 2025