2/10 Terrible
Taekyu
Viaje de negocios
14 nov. 2024
No le gustó: Servicio y personal y servicios
I acknowledge that it might be partly my fault for not checking the details, but overall, I had a terrible experience. Check-in at this hostel is only available until 8 PM, and if you want to check in after that time, you need to make arrangements in advance. Unfortunately, I overlooked this detail and arrived around 10 PM, only to find that there was no way to reach the staff and no options to check in. I ended up losing my money and had to urgently find a motel nearby with available rooms. It was an extremely unpleasant experience. Couldn’t the hostel at least have sent an email regarding this policy when my booking was confirmed, or maybe called to check about a late check-in before the cut-off time? While I understand that I share some responsibility for missing this information, I found it highly disappointing that the hostel was managed so irresponsibly.
Taekyu
Se hospedó 1 noche en noviembre de 2024