My review will be directed in two directions, one at the Management company and the other at the owner of the rental. Back patio glass table was filthy and needed cleaning, which we did. This is on the Management Co. Master Bath toilet seat was barely affixed to the toilet, only on one side. Again, the management co. should have known this before we checked in. Ceiling fan on back patio wouldn't work nor would any of the outdoor plugs on the back patio. This would be the owner's decision not to fix these items. My daughter and son-in-law sleeping in the other downstairs bedroom had their bed break at 5 a.m. waking them up and impossible to sleep the remainder of the morning. I inspected the bed and could see over a dozen screws had been used to repair it prior. Again, the owner chose not to replace the bed but simply fix it. Good thing it wasn't an elderly person in the bed who may have been injured. The Hot Tub; the filter was just floating in the water and the thermostat must have been broken because the water was so hot the first night, we couldn't even use it without fear of getting burns on our skin. Once the bed broke we called the management company and they did send someone out to fix the bed, toilet and hot tub filter. The ceiling fan in the living room needs major repair (so unbalanced that the noise drove us crazy) We should have done more research, because it is a 2 full bathroom house, but the only shower is in the master bathroom. The other bath only had a tub. Paying as much as we did for this house, you would expect decent linens and towels. Sheets on my daughters bed had holes and bleach stains. 50% of all of the towels had major bleach stains. Again, this is the owner deciding not to replace things or just putting their hand-me-downs in for guests to use. Probably won't stay here again, mainly because of the shower situation, but so many broken or not working things. There are too many other nice places that we have stayed in at Broken Bow, I would rather spend my weekend somewhere else. As a last note, the handyman that was sent out stated that he could only put the broken bed on metal rails until the owner decided if they were going to replace the broken bed. He also alluded that they knew the hot tub was not working properly because he said all new parts had been ordered. Read the reviews, the broken hot tub has been mentioned in reviews as much as a year ago. Again, this is the owner's decision.