4/10 Malo
Evil L.
13 jun. 2024
Tired flat, very noisy, problems with comms
Lets start with the good points. Good location for the town, plenty of hot water. Large rooms with tall ceilings. Great radio. Comfy beds.
We were booked for 2 nights and but came home after 1.
The flat is looking tired now, in need of decoraction (eg yellowing gloss work), carpets and a general refresh. Scaffolding obscuring the views. We arrived to no made up beds or towels which in fairness was rectified by the owner within 3 hours. Locks are fiddly.
Overnight the flat was very noisy, both from drunks outside (kind of expected in a city, but not through to 3am) and the residents of the other rental flats who partied through to 4am. Below the bedrooms on the rear is a fast food outlet which pumped greasy fat smell into the bedrooms + ensuite, plus a noisy extractor fan was running till after midnight. We didn't get much sleep.
Communications were poor, this could in large part be down to Vrbo. I wanted to clarify something about the keys well in advance, two "messages to host" were ignored. When we arrived to no towels/linen, the number given by Vrbo left us in a long queue with Vrbo customer service and when we took the call-back option we were never called back. Luckily the owner left their number in the flat.
Basics are provided, tea, coffee, sugar, biscuits, hand-wash in the bathroom, loo rolls. But no dishwashing liquid or tea towels. All in all, we had hoped for a lovely weekend away and it has marred the experience for us. A lot of money for what we got.
Evil L.
Se hospedó 2 noches en junio de 2024