6/10 Aceptable
Kim J.
27 oct. 2024
Le gustó: Limpieza
Disappointed
We only stayed one night, but the few hours were disappointing. I was expecting to write a glowing review after my request was granted for an early check-in. The property is gated, and the gate was not working so we were unable to enter upon arrival. The property advertises it can accommodate up to four people, but there were no sheets for the second bed and only two sets of towels for our party of three. There were no instructions on how to access streaming channels on the large Roku tv that was in the main room, so when we tried to watch Netflix, we were asked for a pin we did not have. I reached out three times to the property manager, and none of the times did we receive a reply. Additionally, the property is located in the basement of the property owner's residence. Noises from above were heard throughout our stay, including between 5 and 6 am on a Sunday morning. All in all, we will likely return to hotel stays where we can get problems resolved at all hours.
Kim J.
Se hospedó 1 noche en octubre de 2024