The overall stay was great! It was a wonderful location, super close to all of the activities, shops and restaurants (within 8-10 minutes). Easy to check-in and out, not too much asked of us to prepare for the cleaning.
The layout of the house was a bit strange with the majority of the bedrooms being in the lower level and the washer and dryer in the bunkbed room. It didn't feel conducive to having children sleep in there. There is a kids space in the loft upstairs but no door to that area so if kiddos are sleeping and adults are talking on the main level there is a noise issue.
The house needs a bit of TLC which is not seen in the beautiful photos. A sliding door to a closet in the bunkbed room nearly fell on top of my older kiddo when he went to slide it open. Although they must have recently done some updates to the kitchens and baths, the walls were dingy/scuffed up, the heater panels were falling off and dirty and the carpets were not in the best shape. Some of the doors were noisy and challenging to open and close. A quick coat of paint, some carpet cleaning and repairs to the heat vents would make a HUGE difference.
The hot tub was also difficult to access as there was a solid sheet of ice about 8 inches thick on the deck that we had to traverse to reach it. It was certainly a challenge. There were beer cans frozen into the mounds of snow and ice surrounding the hot tub as well.
As I said, overall it was a great stay, the management company just needs to take better care of the house in between renters. We own a rental property and understand it's a challenge but it's important to keep the house in good condition to match your renter's expectations.