2/10 Terrible
Cliente verificado
24 dic. 2023
Le gustó: Limpieza
Not an owner condo, it's a corporation who only cares about profit not your vacation!
We stayed in the Breck West building. The parking was easy the check in was easy and the condo was clean.
The fireplace didn't function, only one burner on the stove worked, no spatula in kitchen, utensils not organized scattered throughout drawers and quality of the kitchen utensils was garbage! Kitchen table has broken leg so wobbled so bad unusable until we placed the ratan pot holder from the kitchen counter under one side. There is a hotel phone on the nightstand but it has no cord and doesn't do a thing, why? The front desk is useless besides taking your ID and providing you your keys and two pieces of paper on how to park and basic condo info with wifi access as well. If you have an issue they give you a number to Vacasa which is answered by an answering service who's basic job is to get you off the phone soon as possible with no solution. After we booked we sent an email requesting an early check in since we were traveling with a toddler. No response! We were sent an email for a late check out so we figured we would request that at check in, nope it's a limited time offer! What? Save yourself the headache go with an individual owner or a hotel this place is a rundown slumlord for profit corporate dump!
Cliente verificado
Se hospedó 1 noche en diciembre de 2023