The house was not prepared for guests no lights on and the A/C was off when we arrived, it was a 90+ degree day, we traveled all day and I was super excited to finally get away after over a year of no travel . It was dark when we arrived and impossible to see up the steps, into the front door and in the house. The house was cooking inside, no A/C on and there was a note to please turn it off when no one is there. I guess they don't use A/C in Colorado? We dropped the thermostat to 70 to attempt to cool it off inside, left for an hour and came back to no change in the temp. The A/C unit could not keep up and cool the house down from such high temp from not being on at all during the day. We waited 2 more hours, no change in temp. At this point, we had to leave, it was too hot inside to sleep and we were exhausted. Unfortunately we had to spend additional money and get a hotel room cramming all of us into one room (which was not relaxing). I did text with Sasha and she tried to help, it was after 10PM so no A/C guy could come out. I was told to open the windows...(It was 85 degrees and smokey outside). The next day I was told the A.C was working fine and it was user error. Well I know that isn't true. I was traveling with two property managers and we all agreed it was the A/C could not keep up since I was not on. I was told no one had checked the house the day we had arrived, but the day prior it was. We only had one night left in Boulder and we could not risk the same thing happening again that night. I did get a refund for the first night which is why I am given two stars inside of one, but was not refunded the second night. Be careful as this house is not prepared for guests given my experience and it is rather pricey to not have the A/C on at all.