I would love to say I would visit again, but I’m unsure if I would based on the lack of attentiveness from staff and paying for a room that looked nothing like what is displayed on the images, which I believe is very misleading
The room I booked and paid for was the Deluxe Room, which boasts to have a Queen Bed, it was a double sized bed which was a little bit of a letdown and the size of room was small
We requested an ice filled bucket through the QR code that’s placed in the room and nothing arrived, we tried using the phone in the room which didn’t have any dial tone, called the reception from my personal phone and the receptionist asked us if we had received anything, to which we replied no and I had asked politely again if we could get one sent up along with some glasses. We only received the bucket when physically going downstairs and brought it up ourselves
The positives are that there is ample parking, away from the hustle and bustle, it’s a lovely building, staff are really friendly when speaking to them, just I had hoped they would be more attentive in their service, the beds are comfortable, coffee machine and kettle in room so plenty of options and they’ve got cute mini homemade biscuits which are a nice touch, additionally for those of you that like a good shower, the pressure is really good
Some constructive feedback would be to have soundproofed rooms as you can hear the hoovering and cleaning going on outside, fridges in rooms and bigger TV’s and to update