8/10 Bueno
Serap
Viaje en pareja
13 ene. 2025
Le gustó: Limpieza, servicio y personal, servicios
me and my husband came during the winter season, therefore not expecting much. we ended up changing our rooms multiple times because the heat was not working and due to the vacancy of the hotel we were able to do so thankfully. The flush for the bathroom bathroom was broken. Some of the rooms need to be updated. One day we decided to utilize the steam room and the bathhouse and they were doing some kind of construction, which was a liability because they had chords and machines in front of the changing room and the steam room. And on one day, they decided not to have breakfast and suggested that they could do room service instead. I have never encountered such a thing in a hotel business. The staff for the most part were helpful, but could have been more prompt, especially considering there wasn't that many guests in the hotel.
Serap
Se hospedó 11 noches en diciembre de 2024