BlueMall Punta Cana: Tours y Actividades

Deben ser más amigables en la entrada. Una persona en la garita nos hizo sentir muy mal. Mal abordaje, mala forma, mal lenguaje verbal y corporal.

La propiedad es muy grande. Andarla a pie es difícil. Pero el personal es muy servicial y —con carritos de golf- están dispuestos a ayudar con eso.

Everything EXCELLENT, my best vacation in this place. BUT the Premium level front desk staff needs more training, they need to be faster, very very very slow, they need to smile more and be more agile in their work. This message should be for management. They have to hire more staff in this area. This will speed up the process. check in and check out or any other need that the guest may have. I had to go here several times to the premium level and they always took me more than 10 minutes to wait. There were times when I only needed a reservation for a restaurant. That is why I gave the staff 4 stars. But the rest is excellent, I congratulate them. 👍