One thing to keep in mind with this property manager is that they will require you to validate your identity by submitting your identification and selfie to a 3rd party. If you do not complete this, your reservation will be cancelled. I had a great experience in my interactions with Vacasa. The home was clean and very roomy. It was decorated beautifully for Christmas and felt very welcoming. I would not recommend that you plan to use the sleeper sofas as beds, even for teenagers. The appliances are older, but operational. The ping pong table, hot tub and sauna were wonderful indoor activities when it was cold outside. There was plenty of room for a group of 12 to spread out. We would recommend this home to others.