4/10 Malo
Justin K.
14 oct. 2024
Le gustó: Limpieza
Misleading Listing and Terrible Response
Overall everything before our stay seemed great - the communication went over well and we were excited for our stay in Birmingham.
We get to the unit and it looks much worse than the pictures submitted and we can hear the sound of water running from one of the bedrooms. The entire faucet and tap was broken and didn't work. Annoying but Will assured us it would be fixed.
Twenty minutes in we realize there is no A/C and it was broken - hoth issues were raised immediately. The AC was not addressed until 5 days into our stay despite constant assurances that it would be immediately addressed.
As a side note the Washing Machine sounds like a jet engine.
Communication was regular but did nothing but try to push the issues into the future. Since our stay ended I've received no response despite them assuring me they'd check into providing some sort of compensation.
Do not stay here.
Justin K.
Se hospedó 6 noches en octubre de 2024