6/10 Aceptable
adam b.
19 jun. 2024
Le gustó: Limpieza
Great space, end of the week snafu
This place is clean and spacious. The balcony offers beautiful views of the ocean. The kitchen was fairly well stocked and furniture was clean and comfortable. Beach gear left much to be desired- there were only three very cheap beach chairs for a place that slept 6 and one very cheap beach umbrella. No beach towels were provided and the bath towels left lint all over when used after showers. We were forced to leave a day early because of a leak that started from the floor above on our last afternoon. We immediately reported this to the rental office and they were very good about following up, but not at all good about following up on our privacy as a maintenance person entered our space while I was home alone in the shower (the rental office asked if they could come to check out the problem, but assured me they would call before entering. They did not call before entering). They proceeded to set up huge equipment in the main space to mitigate the leak which was so loud that it made the place uninhabitable. We left that evening since it was clear that we couldn't hear each other or sleep with the noise. We reached out to the rental office repeatedly about getting a refund for the last night but the rental office has just replied that someone would reach out. It's been 11 days and no one has reached out. We would not recommend this rental service to anyone. Too bad that this soured what would have been a lovely week in Bethany Beach.
adam b.
Se hospedó 7 noches en junio de 2024