2/10 Terrible
josefina
11 jul. 2023
No le gustó: Limpieza y condiciones de la propiedad
Even though it is located on a main avenue in the center of Berlin... on the Max Mara store... however, it is the worst structure, a mousetrap, that I have ever touched in my life...
That's not a hotel, not even one star... that's the back of a dump!! The horrible walls, the beds fall, the Wi-Fi is defective, I even had to connect the TV myself... there is no air conditioning, the bathroom with a dirty curtain and all stained... no soap, not even to wash your hands... .. terrible .. I think that a barracks in a jail is better ..
Separately from all this, without prior notice, the room that I was given did not even have normal and safe access... a spiral staircase without walls and from where you can see the shaft of the elevator shaft... so that they could give me another room Horrible, they charged me €50 more in cash and without issuing a receipt...
I would like you to refund me half (at least) of what I paid..
It's not fair to be cheated like this..
Friendly staff but with no hotel training.
In the end they gave me an option for breakfast!! It was something .. !!
Expidia should be more carefull with The strictures you offer! I feel cheatted!!
I Have The photos of that structure if you want i can send It to you!!
josefina
Se hospedó 1 noche en julio de 2023