The first night of our stay we found dropping, appeared to be rat, in the cabinet above the stove while cooking. We alerted management, a “ticket” was created, and the issue was never resolved. The morning of our first full day we discovered the toilet was leaking in the downstairs bathroom. Again, we alerted management, a “ticket” was created, and the issue was never resolved. Since we had an unsanitary kitchen that was never cleaned, a bathroom that could not be used and had paid full price; we asked for a price reduction. Management ignored our request.