The check in process was not good at all. We were set to check in at 4pm. No one notified us that the property wasn't ready. When we got there, beds were not made and place was not clean. The cleaning crew came up shortly after we arrived and so then we had to leave so they could get the place ready for us even though it was already almost 5pm by then. Ceiling fan in bedroom downstairs was broken (one blade missing). There were bugs (lots of them). When you sat outside on the patio, you could see them crawling on the side of the house and into the openings. We also saw some inside of the property. We contacted management and asked to be moved because there were so many of them but was told there wasn't a solution. They did send someone out two days later to spray and put out traps which appeared to help some with the problem. This house could be a great property if taken care of properly. Light bulbs need to be replaced, ceiling fans fixed, regular bug spray (obviously) and the yard is in terrible shape. Weeds and bushes grown up in the back yard which probably adds to the bug problem. The outside trash cans were also full. The property is in a great location. It's a shame that the property is not being managed as it should be. My advice to the owners would be to find a new management company.