Once we get there, We found the main bedroom messy. It seemed like somebody left the bedroom a few minutes ago. Nobody cleaned the house after the previous travelers left. The coffee brewer had the filter used inside. The dishwasher was full o dishes. The other bedrooms had only one sheet. So have to make up the beds.
No trash bags. No paper towels. So we had to go to Food Lion to get some the first night.
When we get there, nobody did anything to clear the driveway at least a little bit. It was full of snow, around 30 inches, and the hill is around 40 degrees. You only can access that driveway in that condition if you have a special truck. We had 4x4 vehicles but no big. So we had to park the cars on the street. Next morning a policeman told we have to move the cars asap. The third day we finally got 2 tickets. We have to pay $75 per vehicle. I got hurt when I was trying to access the house for the first time, I was buried till my knees, and then I felt down, because the stairs where frozen. I called them 4 times to claim for somebody to clear the driveway, because the House doesn't have a shovel. They told me that somebody is coming to clear the driveway right away. After 2 hours, I called again because nobody showed up, another operator told me they are not responsible for that situation, so I have to deal with that. 20 minutes later, somebody called me saying they are going to refund me 50% of cleaning fee and they will send somebody to clear the driveway.Nobody showed up