Vacasa service was extremely poor and non-existent when our family was faced with very difficult conditions. We got stuck without food in the cabin when the driveway was covered with a sheet of ice. There were 2 snow shovels, but no salt was provided. I made multiple calls to the number Vacasa gave me for help, but they never followed up. Fortunately, the park rangers in the area were unbelievably good and finally delivered food to our cabin around 9:30 pm. When the temperature drops to -10 or so, we lost the power and cabin got really cold. We left the cabin one day early. I do not recommend this place during the winter.