6/10 Aceptable
Caroline W.
5 sept. 2023
Le gustó: Limpieza
Beautiful location and place but difficult to get into.
We really loved the location and space, but we could not get into the place on Friday night. Nor were we able to contact the man who was supposed to be available for difficulties the entire weekend. He didn’t answer his phone or return any of my calls. His name is Jack Anderson I believe. Also, the office who was managing the property was also closed the whole weekend bc of the holiday. We left Friday night and spent the night in my son’s dorm and returned the next day. My son was able to help me get the door open Sat afternoon. The automatic deadbolt was hitting the metal bit in the door jam resulting in the lock trying to turn but unable to. We were able to get it to function by one person pulling the door towards us with the knob and the other person putting in the code. We were thinking we would have to drive all the way home, so we were relieved to get in. The space was great, gorgeous view and spacious accommodations. We never heard from the managing company about not being able to get in, so I’m glad we figured it out. I would like to figure out how to get a partial refund. Spending the night in a dorm wasn’t what we had planned for Friday night. Also, the fire alarm was barely hanging on and would randomly squawk. We think the battery was jiggled whenever we closed the upstairs door moving the battery contacts on it which wasn’t totally reassuring. As my son said, “aren’t those the most important things in a place-the lock and the alarm?” Otherwise, great place!
Caroline W.
Se hospedó 3 noches en septiembre de 2023