6/10 Aceptable
Claudia H.
28 jul. 2025
No le gustó: Limpieza
Great location but expect to do a lot of cleaning
The house was in a great spot, within walking distance to the beach and bay, but the master bed sheets were stained, the kids bedroom closet had a rolled up wet carpet that smelled like urine, the second bedroom next to the kids had blonde hair in sheets and all comforters smelled bad, The floor mats in bathrooms were dirty, I spend the second day of my stay washing everything. There was a cockroach in the kids bathroom, also in balconies and by the main entrance outside. The tvs in bedrooms don’t work, and the fan in the room that had blonde hair in bed was noisy and could not be on, it was shaking that we didn’t feel safe having it on. Vacasa staff came right away to take the dirty carpet out of the kids closet, and unclogged the bathroom sink. Lamps in those bedrooms needed new light bulbs. I didn’t report the fan, roaches or tvs to the staff because I felt I wanted to enjoy rather than fix everything that didn’t work. The property management need to do a better job getting the house ready for guest, we did the cleaning during our stay and followed the steps for checking out, however I felt like there’s no one looking at these issues.
Claudia H.
Se hospedó 7 noches en julio de 2025