2/10 Terrible
Helena E.
7 ago. 2025
We were deeply disappointed with our stay at this Vrbo property. Upon arrival, we quickly realized the house was not properly cleaned after the previous guests — we found trash shoved behind and under furniture, and the overall condition of the house was unacceptable.There was broken and ripped furniture, a clear lack of maintenance, and the space felt unsanitary and unsafe. We discovered alcohol bottles and cans scattered around the property, as well as sharp, rusty objects lying around, which posed a serious hazard, especially for families with children. Even more concerning, there was a sewer pipe leaking, and the house had cockroaches and ants inside.When we contacted the host to express our concerns, instead of offering help or taking responsibility, they were rude and dismissive. Their lack of professionalism only added to the stress of the situation.This experience was far below Vrbo standards. We would not recommend this property to anyone. After lengthy communication and proof of all the issues at this property,Vrbo took appropriate action.
Helena E.
Se hospedó 8 noches en junio de 2025