6/10 Aceptable
Kim M.
30 dic. 2024
Le gustó: Limpieza
Disappointing
I specifically chose this property because of the hot tub. When we arrived the backyard was a mess. The tub was full of leaves and the water was brown. There were dirty leaves all over the patio furniture. It seemed strange because the interior was immaculate. I called the property manager and she did have someone come right over to skim the tub and blow some leaves. The tub was not heating nor circulating. The next day she sent a pool company to shock it and get it functioning. We were told it was working and were really looking forward to using it. It still never heated and I tried to contact them the next day and never received a call back. I would not have chosen this property except for the hot tub. Also the welcome book is lacking info on the use of some amenities like the tub and fire pit. The kitchen was decently stocked and linens and beds were all good. I just feel I could have spent less money had I known we couldn’t use the tub and would have rented something else.
Kim M.
Se hospedó 4 noches en diciembre de 2024