4/10 Malo
Mike H., Marietta Georgia
29 jun. 2024
No le gustó: Limpieza
Over Marketed and No Consistent Maintenance
A/C issues the entire stay. Home Theater didn't work
when arrived and after they fixed it, the temp when watching a movie was 80-81 in the theater. Washing machine failed, home missing amenities such as napkins, toilet paper, paper towels. One face cloth and one bath towel for each adult guest. Ten pool towels for a week for 10 guests meaning you need to wash each day, (but cant for some of the time since the washing machine was out). Pantry, closets, extra fridges inside and outdoor fridges by the pool, all of the lake deck spaces locked and not for guest use. Had to either store food for the week on the kitchen counter or in the laundry room. Elevator locked meaning only outdoor staircase can be used to access the game room, pool, bunk room, and the downstairs bedroom and 10 of 12 bulbs on the staircase were out. Light bulbs out or missing everywhere on the property. Homeowner wants every guest to sign a liability waiver and a "home manager" checks on the guests every day, (who also knew very little about the operation of the home). To get to the deck it was 80 metal steps down to the deck with handrails missing and or loose and with all deck amenities locked up made it useless to use or enjoy.
Mike H.
Se hospedó 7 noches en junio de 2024