After booking on Wotif we arrived at the hotel only to find the doors locked and several people trying to contact the staff. Eventually, I called the listed number and got through to a lady, who clearly was not pleased to be contacted. After a short exchange where I was being told that I had missed their check in time (none of this was evident on Wotif or notifications sent by Wotif). The lady then, proceeded to ask me when I had booked (it was several hours before, but not relevant to the discussion). Eventually the lady passed me on to the ‘manager’ who was with her. This gentleman was even more abrasive than the lady, he insisted to know what time I had booked, argued with me regarding what was advertised on Wotif and generally had the ‘why are you bothering me’ vibe. He then suggested that I go out to dinner and come back later when they had finished whatever they were doing. I insisted that they come to let us in, which they did, reluctantly 10min later.
The interaction made the stay of just one night a bad experience, to their credit they tried to be extra nice and rrepair the relationhip, however, this seemed insincere and was too late.
Accommodation itself was ok, it fit in with the area and some may enjoy that type of thing. Not if you like modern convenience though..
