4/10 Malo
Kivanc, NEW YORK
Viaje en pareja
17 ago. 2025
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
To be fair, the hotel is beautifully designed, as one would expect from ACE. The common areas are thoughtfully put together and aesthetically pleasing. However, good design alone is hardly a substitute for comfort. The rooms are very small, with compact bathrooms (around 5–7 sq. meters) where the shower leaks and the only sink is oddly placed next to the bed.
The location also feels somewhat impractical—neither central nor truly tranquil, leaving it in a sort of in-between space that isn’t very convenient. Thankfully, we didn’t need to move around much during our short stay.
I’ve stayed at many ACE hotels worldwide and usually enjoy them, but this one simply doesn’t live up to the standard or justify the price. In Athens, there are plenty of well-designed hotels in the same price range that offer more comfort and better value.
The hotel’s main attraction should be its pool, but the experience is diluted by day-pass visitors. What could have been a relaxing highlight instead feels like a crowded waterpark, with hotel guests left competing for shaded loungers and service. It’s a shame, because the pool has great potential. In its current form, it would only work if access were limited to hotel guests—or if the property positioned itself as an adults-only retreat. Without that change, the cramped rooms and compromised pool experience make it hard to justify staying here.
To their credit, the staff do their best to mitigate the shortcomings, but it’s clear that management hasn’
Kivanc
Se hospedó 1 noche en agosto de 2025
