6/10 Aceptable
Diane H., Sarasota fl
17 ago. 2024
Le gustó: Limpieza
Hit and miss
The property is nice and overall well presented . Difficult to find, the directions could be a little clearer.
As of 6 pm the night before check in we had not received check in directions so we stopped in at the hosts hotel as we were next door to it for dinner that evening. We were told the host was on holiday but They contacted her and we got our check in info about an hour later.
On arrival at the property the next day we had a problem with the freezer not working ( it took my husband and I 30 minutes to clear all the ice out) and the back door not unlocking. We messaged the host but heard nothing. I messaged again the following day and someone came the day after that to look at the door lock. We were still having problems with it and our next message regarding this went completely unanswered and we never heard from the host again. She had told me she was on vacation and did not have good service but someone should have been available to help us. I finally had my nephew come and sort the lock out but even he had trouble with it
. We had called the number provided in the book but that company told us they no longer represent the place we were in so the book was out of date
A few minor things like no wastebaskets in the upstairs bedrooms or bathrooms. No soap in master bathroom. Broken tap in bathroom. The walk to town was down hill but the return is up a very steep hill. Main problem was no communication as all of these small things could have been resolved easily
Diane H.
Se hospedó 10 noches en agosto de 2024