8/10 Bueno
Jill H.
8 sept. 2024
Le gustó: Limpieza
Fine
The property is great; we enjoyed our stay and have booked for next year. Unfortunately I wanted to sleep in the upstairs room, but the bed was extremely hard, so had to sleep in a single. There was also a leak in the upstairs bathroom, which I fortunately heard and reported so it could be fixed, which was an inconvenience, as it was nothing to do with us. Also; we booked for the pool to be heated, but it was heated so much it was like stepping into a very hot bath which made me feel a little nauseous, so I asked if the temperature could be turned down so it was just warm. I had no response to this for 3 days, and then was advised it could not be turned down, it was on or off, which I find hard to understand, so I asked for it to be turned off, which then made it really cold, but it was the only way I could use the pool. Not sure if there was a language misunderstanding ref the temperature but I would be keen to know if it actually could be set at a lower heat and if so I would book it for next year. Also, there was only one umbrella outside, so we asked for another 2, which were provided, but neither of them worked, which was disappointing. Other than this, we had a good time.
Jill H.
Se hospedó 14 noches en agosto de 2024