4/10 Malo
Grace M.
11 ago. 2024
Le gustó: Limpieza
Unfortunate events lead to low rating
Unfortunately, what was an amazing holiday, has been tainted on our return home. Holiday was tainted by our very large deposit being held (and not being told the reasons for almost 2 weeks), to then be told EVERY single towel and a lot of bedsheets needed to be replaced at a cost of £193. Now, I will put my hands up and say some towels had makeup on. But some towels were your expected level of dirtiness after 5 days of use (E.G the towel you step on after a shower) and it seems to me the cleaning company didn’t even attempt to wash the towels before claiming they are to be replaced.
I think the villa is beautiful - but please be wary of the Algarve Vacations trying to take as much money as possible from you on your return. (Read the trustpillot reviews!) AND take pictures before and after your stay.
Grace M.
Se hospedó 4 noches en junio de 2024