8/10 Bueno
Jan-Erik
Viaje en pareja
26 ene. 2024
Le gustó: Limpieza
When we arrived they said there was no room!
It was overbooked. We should have got a massage - not true. They kept on several times. After we ment it was there problem and they have to solve it, they contact the manager and he arranged with a room directly.
It was exactly what we booked.
The chec in lady later wanted us to pay for the breakfast which was included - so we denied. It was in our booking paper.
Later we heard from another guest that he had the same problem with overbooking.
This was an odd situation for us. We had been travelling the whole day and was very tired. Heard that it was hard to get a room like ours in AD at time.
Jan-Erik
Se hospedó 2 noches en enero de 2024