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Opiniones de Swiss-Belhotel Tuban

4 out of 5
Swiss-Belhotel Tuban
Jl. Kubu Anyar No. 31, Kuta, Bali

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 135 de 345 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 146 de 345 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 41 de 345 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 14 de 345 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 9 de 345 opiniones" "

8.6/10

Limpieza

8.6/10

Servicio y personal

8.6/10

Servicios

8.4/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Conchi, Madrid

Le gustó: Limpieza y comodidad de las habitaciones
Peor de lo esperado
Elegi este hotel por que habia estado en Manado en otro de la misma cadena y me parecio de una calidad bastante buena, pero este Swiss no tiene nada que ver con el de Manado, intentamos cenar al lado de la piscina y no tenian ni cervezas ni cocacola (en un hotel de 4 estrellas) lo dijimos en recepción y nos dijeron que nos lo solucionarian pero pillamos tal cabreo que salimos fuera a cenar. Al hacer el check in te obligan a firmar un papel que sino se meten las cosas en la caja fuerte de la habitacion, no se hacen responsables, nada mas llegar metimos el dinero y una tablet, cuando volvimos de cenar sacamos la tablet empapada de agua menos mal que estaba en la funda , habia mas de un dedo de agua en la caja, el dinero lo tuvimos que secar con el secador de mano, supongo que un descuido de la limpieza, pero lo dijimos en recepción y se quedaron mirandonos con cara de alelados, si se llega a estropear la tablet no creo que hubieran hecho nada. La habitación correcta pero no como el otro Swiss que habiamos estado y pagamos lo mismo, en fin creo que hay mejores opciones en Kuta por este precio y en esta categoria, wifi funciona bien y la piscina también esta bien, no todas las habitaciones dan a la piscina como parece en las fotos, la nuestra daba a unas vistas horrorosas en la 5ª planta,
Respuesta de General Manager, el 27 oct. 2016
Gracias por su mensaje detallado y su preocupación durante su estancia con nosotros. Nuestra comodidad de los clientes es nuestra más alta misión y su preocupación, se ha incorporado al departamento respectivo y vamos a hacer una modificación necesaria y garantizar el mejor servicio posible para su futura visita. Una vez más gracias por sus comentarios y esperamos poder darle la bienvenida de nuevo

8/10 Bueno

MARION

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Tres bien pour passer la nuit en arrivant en fin de journée
Se hospedó 1 noche en abril de 2024
Respuesta de Gungkris, el 13 may. 2024
Dear Mr/s. Marion, Warmest Greeting from Swiss-Belhotel Tuban!Thank you for staying with us and your kind words for having taken your time to share excellent score your experience about your recent stay at Swiss-Belhotel Tuban. We are more than delighted to hear that our hotel and service met your expectations. We looking forward to welcome you back in the future.Warm Regards, Management of Swiss-Belhotel Tuban

10/10 Excelente

Fernanda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All the staff members are very welcome. Variety of food from the cafe/restaurant really good. Room clean and tidy. The hotel is also close to the airport which made our life easier.
Se hospedó 1 noche en mayo de 2024
Respuesta de Gungkris, el 11 may. 2024
Dear Mr. Fernanda, Warmest Greeting from Swiss-Belhotel Tuban!Thank you for staying with us and your kind words for having taken your time to share excellent score your experience about your recent stay at Swiss-Belhotel Tuban. We are more than delighted to hear that our hotel and service met your expectations. We looking forward to welcome you back in the future.Warm Regards, Management of Swiss-Belhotel Tuban

8/10 Bueno

Alan

Le gustó: Condiciones de la propiedad
Such a lovely hotel very friendly staff
Se hospedó 7 noches en abril de 2024
Respuesta de Gungkris, el 11 may. 2024
Dear Mr. Alan, Warmest Greeting from Swiss-Belhotel Tuban!Thank you for staying with us and your kind words for having taken your time to share excellent score your experience about your recent stay at Swiss-Belhotel Tuban. We are more than delighted to hear that our hotel and service met your expectations. We looking forward to welcome you back in the future.Warm Regards, Management of Swiss-Belhotel Tuban

10/10 Excelente

Yvonne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Erg vriendelijk allemaal. Er wordt direct voor een oplossing gezorgd. Lekkage op de badkamer, direct upgrading naar andere kamer
Se hospedó 19 noches en abril de 2024
Respuesta de Gungkris, el 25 abr. 2024
Dear Mrs. Yvonne, Warmest Greeting from Swiss-Belhotel Tuban!Thank you for staying with us and your kind words for having taken your time to share excellent score your experience about your recent stay at Swiss-Belhotel Tuban. We are more than delighted to hear that our hotel and service met your expectations. We looking forward to welcome you back in the future.Warm Regards, Management of Swiss-Belhotel Tuban

10/10 Excelente

Shaniece

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en marzo de 2024
Respuesta de Gungkris, el 15 mar. 2024
Dear Mrs. Shaniece,Warmest Greeting from Swiss-Belhotel Tuban!Thank you for staying with us and sharing excellent score about your recent experience stay at Swiss-Belhotel Tuban. We are looking forward to having you stay with us again. Have a good journey.Warms Regards,Management of Swiss-Belhotel Tuban

10/10 Excelente

Theresita B

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Restaurant always open. Conveniently located, near nail salon, grocery stores ,beach, shopping etc
Se hospedó 5 noches en marzo de 2024
Respuesta de Gungkris, el 13 mar. 2024
Dear Mrs. Theresita B, Warmest Greeting from Swiss-Belhotel Tuban!Thank you for your kind words and for having taken your time to share excellent score your experience about your recent stay at Swiss-Belhotel Tuban. We are more than delighted to hear that our hotel and service met your expectations. We looking forward to welcome you back in the future.Warm Regards, Management of Swiss-Belhotel Tuban

8/10 Bueno

STEVEN, EDISON

Viaje familiar
Le gustó: Limpieza y servicio y personal
Location near the airport. Breakfast is average and hotel management needs to enforce the rule where the diner who smoke needs to their allocated space and not just smoke anywhere in the restaurant.
Se hospedó 2 noches en marzo de 2024
Respuesta de Gungkris, el 13 mar. 2024
Dear Mr. Steven,Warmest Greeting from Swiss-Belhotel Tuban!Thank you for choosing Swiss-Belhotel Tuban for your holiday destination in Bali. Regarding your comment, we have allocated smoking space only near the bar counter with the smoking signed. our team will assist if they need smoking area. We hope that there will be another opportunity to deliver a more positive and memorable stay at Swiss-Belhotel Tuban, we all look forward to welcoming you again in the future.Warm Regards, Management of Swiss-Belhotel Tuban

10/10 Excelente

YAM NGOH

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was speedy in their response to my report of the room where the aircon was not cold. after the technician did a check, he told me to request change room. i reported to the receptionist who assigned me to a room better than the first one.
Se hospedó 4 noches en febrero de 2024
Respuesta de Gungkris, el 21 feb. 2024
Dear ,Warmest Greetings from Swiss-Belhotel Tuban!Thank you very much for choosing to stay with Swiss-Belhotel Tuban on this trip. Your feedback is highly valued and will be shared with the team.We are sorry to hear if the ac in the room not cold enough. We will look on it and improve to the maximum of our AC. I will personally pass your feedback to our engineering team as we always aim to meet every single guest expectation.We are looking forward to having you stay with us again, this time as the main holiday destination. In the meantime, have a good journey!Warm Regards,Management of Swis-Belhotel Tuban

6/10 Aceptable

Chantelle

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Was a nice basic hotel but when we got there i booked for a family room and the kids beds wernt set up as they didnt check the booking correctly. When we went for breakfast they said it was only for 2 people but was ment for 4 people so had to wait for confirmation then finally was able to sot down and have breakfast waited over 40 mins to recieve toilet paper to the room as they forgot. Was quiet noisy in the rooms. Look nice hotel would i stay again maybe not.
Se hospedó 7 noches en febrero de 2024
Respuesta de Gungkris, el 22 feb. 2024
Dear Mrs. Chantelle,Warmest Greeing from Swiss-Belhotel Tuban!Thank you for choosing Swiss-Belhotel Tuban for your holiday destination in Bali. And your time to share experience stay with us. . We do apologize for various issues raised in your review. We will share your review to our team to avoid this issues and improvement in the future. We hope that there will be another opportunity to deliver a more positive and memorable stay at Swiss-Belhotel Tuban. We all look forward to welcoming you again in the future.Warm Regards, Management of Swiss-Belhotel Tuban

10/10 Excelente

Nobuo

Se hospedó 5 noches en febrero de 2024
Respuesta de Gungkris, el 31 mar. 2024
Dear Mr/s. Nobuo , Warmest Greeting from Swiss-Belhotel Tuban!Thank you for staying with us and your kind words for having taken your time to share excellent score your experience about your recent stay at Swiss-Belhotel Tuban. We are more than delighted to hear that our hotel and service met your expectations. We looking forward to welcome you back in the future.Warm Regards, Management of Swiss-Belhotel Tuban

10/10 Excelente

James

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en enero de 2024
Respuesta de Gungkris, el 15 mar. 2024
Dear Mr. James,Warmest Greeting from Swiss-Belhotel Tuban!Thank you for staying with us and sharing excellent score about your recent experience stay at Swiss-Belhotel Tuban. We are looking forward to having you stay with us again. Have a good journey.Warms Regards,Management of Swiss-Belhotel Tuban

10/10 Excelente

Fredrika

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en enero de 2024
Respuesta de Gungkris, el 23 ene. 2024
Dear Mrs. Fedrika,Warmest Greeting from Swiss-Belhotel Tuban!Thank you for staying with us and sharing excellent score about your recent experience stay at Swiss-Belhotel Tuban. We are looking forward to having you stay with us again. Have a good journey.Warms Regards,Management of Swiss-Belhotel Tuban

10/10 Excelente

Jigar

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 11 noches en enero de 2024
Respuesta de Gungkris, el 23 ene. 2024
Dear Mr. Jigar,Warmest Greeting from Swiss-Belhotel Tuban!Thank you for staying with us and sharing excellent score about your recent experience stay at Swiss-Belhotel Tuban. We are looking forward to having you stay with us again. Have a good journey.Warms Regards,Management of Swiss-Belhotel Tuban

10/10 Excelente

Hyungho

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Gungkris, el 23 ene. 2024
Dear Mr. Hyungho,Warmest Greeting from Swiss-Belhotel Tuban!Thank you for staying with us and sharing excellent score about your recent experience stay at Swiss-Belhotel Tuban. We are looking forward to having you stay with us again. Have a good journey.Warms Regards,Management of Swiss-Belhotel Tuban

4/10 Malo

Birgitte

Se hospedó 1 noche en enero de 2024

8/10 Bueno

Fian

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en enero de 2024
Respuesta de Gungkris, el 23 ene. 2024
DearMr. Fian,Warmest Greeting from Swiss-Belhotel Tuban!Thank you for staying with us and sharing excellent score about your recent experience stay at Swiss-Belhotel Tuban. We are looking forward to having you stay with us again. Have a good journey.Warms Regards,Management of Swiss-Belhotel Tuban

4/10 Malo

Syed Nabeel

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Good venue, but overrated and under average.
Hotel was overall clean and well decored with a modern look and Balinese fusion. Slow room service, slow housekeeping and not many options available for room service as advertised on menu. Hotel management was requesting to check out before paid check out time. Received multiple calls why I haven’t checked out 1 hour before required time. (Actually spoke with hotel reception night before to request late check out, was granted an extra 30 minutes. But was being forced to leave even earlier than standard required check out time. Iron took 30 minutes to arrive after requested, hence had a delayed check out. Hotel was not very guest approachable when checking out because of forcing to check out early. Breakfast buffet is amazing though, probably the only highlight of my stay. Hotel management upgraded my room to a family room which I didn’t need. Paid for a certain room to enjoy the lagoon view but had been placed in a corner with a wall view.
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Enkhmaa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Check-in should be faster
Check-in took too long. Check-in time says 2 p.m. but I had wait 40 minutes, and then hotel had assigned a ground floor room that opens to the swimming pool. Per my request room was changed to 2G but i had to wait another 50 more minutes.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Gungkris, el 23 dic. 2023
Dear Mr/s Enkhmaa,Warmest Greeting from Swiss-Belhotel Tuban!Thank you very much for taking your valued time sharing your review recent stay experience at Swiss-Belhotel Tuban. We do apologize for the inconvenience during your stay at Swiss-Belhotel Tuban. I will share your issue to the related department for improvement in the future. We are looking forward you stay again with best service.Warm Regards,Management of Swiss-Belhotel Tuban.

6/10 Aceptable

ky su

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Kamalpreet

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
there was not enough tea and coffee in the room
Se hospedó 4 noches en diciembre de 2023
Respuesta de Gungkris, el 14 dic. 2023
Dear Mr. Kamalpreet, Warmest Greeting from Swiss-Belhotel Tuban!Thank you for your kind words and for having taken your time to share your experience about your recent stay at Swiss-Belhotel Tuban. For the coffe and tea amenities, there is our standard set up in the room but if you like to add more coffe and tea you can contact the front office and we will send it to you room. We looking forward to welcome you back in the future.Warm Regards, Management of Swiss-Belhotel Tuban

10/10 Excelente

Titi

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall is good
Respuesta de Gungkris, el 5 dic. 2023
Dear Mrs. Titi, Warmest Greeting from Swiss-Belhotel Tuban!Thank you for your kind words and for having taken your time to share your experience about your recent stay at Swiss-Belhotel Tuban. We are more than delighted to hear that our hotel and service met your expectations. We looking forward to welcome you back in the future.Warm Regards, Management of Swiss-Belhotel Tuban

8/10 Bueno

Siu

Se hospedó 3 noches en noviembre de 2023
Respuesta de Gungkris, el 5 dic. 2023
Dear Mr/s Siu, Warmest Greeting from Swiss-Belhotel Tuban!Thank you for your kind words and for having taken your time to share your experience about your recent stay at Swiss-Belhotel Tuban. We are more than delighted to hear that our hotel and service met your expectations. We looking forward to welcome you back in the future.Warm Regards, Management of Swiss-Belhotel Tuban

10/10 Excelente

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very friendly and helpful, they know what we need. Very quick responses. Excellent. Room also clean, and all facilties was good.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Gungkris, el 16 nov. 2023
Dear Mr. John,Warmest Greeting from Swiss-Belhotel Tuban!Thank you for taking your time to share your experience stay with us. We are glad that you enjoyed your stay and we sincerely appreciate your compliments about the hotel and our staff. We will certainly ensure that they are all personally recognized for the great job. Once again thank you for staying with us and we looking forward to welcome you back in the future.Warm Regards, Management of Swiss-Belhotel Tuban

10/10 Excelente

Gracella

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was excellent, they always smile and greeting to everyone. Room also very clean and fresh, swimming pool large and clean. Property very good, well maintenance. All facility are ok. Love this place.
Respuesta de Gungkris, el 10 nov. 2023
Dear Mrs. Gracella,Warmest Greeting from Swiss-Belhotel Tuban!Thank you for taking your time to share your experience stay with us. We are glad that you enjoyed your stay and we sincerely appreciate your compliments about the hotel and our staff. We will certainly ensure that they are all personally recognized for the great job. Once again thank you for staying with us and we looking forward to welcome you back in the future.Warm Regards, Management of Swiss-Belhotel Tuban

8/10 Bueno

Lisa

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Close to airport with a large pool and the rooms are spacious. Rooms could use more cleaning and moving of furniture to ensure all nooks and crannies are cleaned out. Good sport for a family with kids. Staff are friendly and helpful.
Se hospedó 1 noche en octubre de 2023
Respuesta de Gungkris, el 31 oct. 2023
Dear Mrs. Lisa, Warmest Greeting from Swiss-Belhotel Tuban!Thank you for your kind words and for having taken your time to share your experience about your recent stay at Swiss-Belhotel Tuban. We are more than delighted to hear that our hotel and service met your expectations. We look forward to welcome you back again in our Hotel in the future. Warm Regards, Management of Swiss-Belhotel Tuban

10/10 Excelente

Popon

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Reception staff was really wonderful, frindly, always smile and helpfull all the time. Room also clean, fresh and perfect. Thanks swissbelhotel tuban. Recommended.
Respuesta de Gungkris, el 31 oct. 2023
Dear Mr. Popon, Warmest Greeting from Swiss-Belhotel Tuban!Thank you for your kind words and for having taken your time to share your experience about your recent stay at Swiss-Belhotel Tuban. We are more than delighted to hear that our hotel and service met your expectations. We look forward to welcome you back again in our Hotel in the future. Warm Regards, Management of Swiss-Belhotel Tuban

8/10 Bueno

Assa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bon hôtel.
Tres belle hotel, personnel au petit soin. Chambre spacieuse. Petit déjeuner pas très varié dommage, mais pour 1 jour c’est ok après un long vol.
Se hospedó 1 noche en octubre de 2023
Respuesta de Gungkris, el 27 oct. 2023
Dear Mr/s Assa,Warmest Greeting from Swiss-Belhotel Tuban!Thank you for taking the time to share your experience with us. We are so glad that you enjoyed your stay and we sincerely appreciate your compliments about the hotel and our staff. we will certainly make sure that they are all personally recognized for the great job. Once again thank you for staying with us and we hope to have an opportunity to welcome you back on a future occasion.Warm Regards, Management of Swiss-Belhotel Tuban

2/10 Terrible

Amar

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We booked room for 6hrs to take rest and we have reached hotel an hour early. Reception people told room is not ready till 2pm and waited in lobby at 2pm again we asked they told making sofa bed ready and allocated room after 2:30. Room is very dirty and smell can’t breathe for an hour and also that sofa bed is terrible which they spent 30mins to make it ready. Also while check out called reception for help to get luggage out and no one even care or turn up. Our cab driver is ready so we pursued carry luggage from long way to lobby and then they have started asking fill some paper work for early checkout. This process took another 10mins and had very terrible experience with this hotel and I never suggest or stay any time in this.
Se hospedó 1 noche en octubre de 2023
Respuesta de Gungkris, el 27 oct. 2023
Dear Mr. Amar, Warmest Greeting from Swiss-Belhotel Tuban!Thank you very much choosing Swiss-Belhotel Tuban for your holiday destination in Bali. We do apologize for the inconvenience during your stay at Swiss-Belhotel Tuban. I will share your issue to the related department for improvement in the future. We are looking forward you stay again with best service.Warm RegardsManagement of Swiss-Belhotel Tuban

10/10 Excelente

Adams

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
it was an amazing experience. I will return here next time! I recommend for anyone looking for a place to stay in Kuta, Bali. Walk able to everywhere and very safe. Staff are super friendly and professional.
Se hospedó 5 noches en septiembre de 2023
Respuesta de Gungkris, el 12 oct. 2023
Dear Mr. Adams,Warmest Greeting from Swiss-Belhotel Tuban!Thank you for taking the time to share your experience with us. We are so glad that you enjoyed your stay and we sincerely appreciate your compliments about the hotel and our team. we will certainly make sure that they are all personally recognized for the great job. Once again thank you for staying with us and we hope to have an opportunity to welcome you back on a future occasion.Warm Regards, Management of Swiss-Belhotel Tuban

10/10 Excelente

Maissane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Gungkris, el 31 oct. 2023
Dear Mr/s Maissane, Warmest Greeting from Swiss-Belhotel Tuban!Thank you for your kind words and for having taken your time to share your experience about your recent stay at Swiss-Belhotel Tuban. We are more than delighted to hear that our hotel and service met your expectations. We look forward to welcome you back again in our Hotel in the future. Warm Regards, Management of Swiss-Belhotel Tuban

10/10 Excelente

Hitendrakumar

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Gungkris, el 31 oct. 2023
Dear Mr. Hitendrakumar, Warmest Greeting from Swiss-Belhotel Tuban!Thank you for your kind words and for having taken your time to share your experience about your recent stay at Swiss-Belhotel Tuban. We are more than delighted to hear that our hotel and service met your expectations. We look forward to welcome you back again in our Hotel in the future. Warm Regards, Management of Swiss-Belhotel Tuban

8/10 Bueno

Erika

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Ewa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice rooms, good food- not pricey Friendly staff
Se hospedó 3 noches en septiembre de 2023
Respuesta de Gungkris, el 10 nov. 2023
Dear Mr/s Ewa,Warmest Greeting from Swiss-Belhotel Tuban!Thank you for taking your time to share your experience stay with us. We are glad that you enjoyed your stay and we sincerely appreciate your compliments about the hotel and our staff. We will certainly ensure that they are all personally recognized for the great job. Once again thank you for staying with us and we looking forward to welcome you back in the future.Warm Regards, Management of Swiss-Belhotel Tuban

6/10 Aceptable

Nora

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Points Positifs : Très bien placé. Possibilité de louer un scooter en s'adressant a la sécurité (qui a le contact). Petit déjeuné assez complet et très jolie piscine. Personnel sympa comme quasi toute la population de Bali. Points négatifs : Très peu, voire pas d'isolation au bruit : on entendais le moindre pas dans le couloir. La montée aux chambres se faisant généralement par le couloir il y a toujours du bruit et les gens ne respectent rien dans les couloirs (pas d'ascenseur pour le 1er et 2em)..idem pour la piscine, le cris des enfant qui jouent dans la piscines a partir de 6h30 du matin vous réveillent. Horaire de piscine? Et moins de 10 transat pour une grande piscine. Vraiment dommage pour la non isolation au bruit car dans l'ensemble aurait pu etre ps mal.
Se hospedó 5 noches en agosto de 2023
Respuesta de Gungkris, el 1 sept. 2023
Dear Nora,Warmest Greeting from Swiss-Belhotel Tuban!Thank you for taking the time to share your experience with us. We are so glad that you enjoyed your stay and we sincerely appreciate your compliments about the hotel and our team. we will certainly make sure that they are all personally recognized for the great job. Once again thank you for staying with us and we hope to have an opportunity to welcome you back on a future occasion.Warm Regards, Management of Swiss-Belhotel Tuban

10/10 Excelente

Christina Ida

Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Chika

Se hospedó 2 noches en agosto de 2023

8/10 Bueno

sven

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Mooi hotel, prachtig zwembad, vriendelijk personeel, heerlijk ontbijt. Geen guidsoverlast van vliegtuigen of iets anders. Minpunt vond ik tochel dat de omgeving niet echt mooi is en er zijn niet of nauwelijk winkels. Achteraf vind ik het te ver van het strand gelegen. Maar al met al een prima rustig, schoon en mooi hotel. Is wat mij betreft een aanrader als je een goed hotel zoekt.
Se hospedó 2 noches en agosto de 2023
Respuesta de Gilang, el 12 ago. 2023
Dear Sven,Warmest Greeting from Swiss-Belhotel Tuban!Thank you for taking the time to share your experience with us. We are so glad that you enjoyed your stay and we sincerely appreciate your compliments about the hotel and our team. We will certainly make sure that they are all personally recognized for the great job. Once again thank you for staying with us and we hope to have an opportunity to welcome you back on a future occasion.Warm Regards, Management of Swiss-Belhotel Tuban

10/10 Excelente

peyshince

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
very nice
Se hospedó 8 noches en julio de 2023
Respuesta de Gilang, el 12 ago. 2023
Dear Peyshince,Warmest Greeting from Swiss-Belhotel Tuban!Thank you for taking the time to share your experience with us. We are so glad that you enjoyed your stay and we sincerely appreciate your compliments about the hotel and our team. We will certainly make sure that they are all personally recognized for the great job. Once again thank you for staying with us and we hope to have an opportunity to welcome you back on a future occasion.Warm Regards, Management of Swiss-Belhotel Tuban

6/10 Aceptable

Jimmy Schou

Le gustó: Limpieza
No le gustó: Servicio y personal
Se hospedó 20 noches en julio de 2023
Respuesta de Gilang, el 12 ago. 2023
Dear Jimmy Schou, Warmest Greeting from Swiss-Belhotel Tuban!I would like to thank you for the feedback concerning your stay, It was our pleasure to have you here with us. It fills us with remorse knowing that the latest stay you had with us was not entirely up to your expectations. Your feedback is really appreciated as we are sure that this will motivate our team more to improve the quality of products and services in the future. I hope that we could recover your trust in us and welcome you back in your next visit.Warm Regards, Management of Swiss-Belhotel Tuban

10/10 Excelente

Ramon

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en julio de 2023
Respuesta de Gilang, el 2 ago. 2023
Dear Ramon, Warmest Greeting from Swiss-Belhotel Tuban!Thank you very much choosing Swiss-Belhotel Tuban for your holiday destination in Bali. And taking your time sharing rating concerning your recent stay at Swiss-Belhotel Tuban. It is always a pleasure to received positive feedback. We are looking forward to having you stay with us again, this time as the main holiday destination. In the meantime, have a good journey.Warm Regards,Management of Swiss-Belhotel Tuban

10/10 Excelente

Alexis

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice clean and beautiful hotel. It’s in walking distance of good restaurants. Staff members are very friendly and helpful.
Se hospedó 5 noches en julio de 2023
Respuesta de Gilang, el 2 ago. 2023
Dear Alexis,Warmest Greeting from Swiss-Belhotel Tuban!Thank you very much for taking the time to share your experience with us. We are so glad that you enjoyed your stay and we sincerely appreciate your compliments about the hotel and our team. I will certainly make sure that they are all personally recognized for the great job. Once again thank you for staying with us and we hope to have an opportunity to welcome you back on a future occasion.Warm Regards, Management of Swiss-Belhotel Tuban

10/10 Excelente

Ghulam, Dandenong south

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Gilang, el 2 ago. 2023
Dear Ghulam, Warmest Greeting from Swiss-Belhotel Tuban!Thank you very much choosing Swiss-Belhotel Tuban for your holiday destination in Bali. And taking your time sharing rating concerning your recent stay at Swiss-Belhotel Tuban. It is always a pleasure to received positive feedback. We are looking forward to having you stay with us again, this time as the main holiday destination. In the meantime, have a good journey.Warm Regards,Management of Swiss-Belhotel Tuban

6/10 Aceptable

Nick

Viaje en grupo
Le gustó: Limpieza
Location excellent if you want to be close to the airport and Waterbom. Breakfast was substandard, both in terms of taste and range when compared with other hotels in a similar price range in Bali. Facilities and rooms all very clean - although again slightly spartan by comparison with others in price range.
Se hospedó 3 noches en julio de 2023
Respuesta de Gungkris, el 21 jul. 2023
Dear Nick,Warmest Greeting from Swiss-Belhotel Tuban!Thank you choosing Swiss-Belhotel Tuban for your holiday destination in Bali. and also your feedback detail. We will share this issue to related department for our improvement in the future. We are looking forward to having you stay with us again with the best service, this time as the main holiday destination. In the meantime, have a good journeyWarm Regards,Management of Swiss-Belhotel Tuban

8/10 Bueno

OKAN

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en junio de 2023
Respuesta de Gungkris, el 4 jul. 2023
Dear OkanWarmest Greeting from Swiss-Belhotel Tuban!Thank you for staying with us and sharing rating about your recent experience stay at Swiss-Belhotel Tuban. We are looking forward to having you stay with us again. Have a good journey.Warms Regards,Management of Swiss-Belhotel Tuban

8/10 Bueno

Sally

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful Foyer. Pool Area and room .Couldn’t fault the staff. Friendly efficient and even gave us an upgrade. Our only very minor complaint is that the restaurant didn’t have ANY wine or Bintang.However They did have an alternative beer. I just found it a bit odd. We’ll be back as reasonably priced practically brand new lovely hotel. Plus loved watching the school children in their traditional dress arrive to school across the road, receiving their blessings from mum as they dropped them off. Beautiful.
Se hospedó 2 noches en junio de 2023
Respuesta de Gungkris, el 4 jul. 2023
Dear Sally, Warmest Greeting from Swiss-Belhotel Tuban!Thank you for your kind words and for having taken your time to share your experience about your recent stay at Swiss-Belhotel Tuban. We are more than delighted to hear that our hotel and service met your expectations. We look forward to welcome you back again in our Hotel in the future. Warm Regards, Management of Swiss-Belhotel Tuban

8/10 Bueno

Francina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 11 noches en mayo de 2023
Respuesta de Gungkris, el 15 jun. 2023
Dear Francina,Warmest Greeting from Swiss-Belhotel Tuban!Thank you for staying with us and sharing rating about your recent experience stay at Swiss-Belhotel Tuban. We are looking forward to having you stay with us again. Have a good journey.Warms Regards,Management of Swiss-Belhotel Tuban

10/10 Excelente

Rika

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
綺麗で満足です。ただドライヤーが使えなかったのが残念でした
Se hospedó 1 noche en junio de 2023
Respuesta de Gungkris, el 15 jun. 2023
Dear Rika , Warmest Greeting from Swiss-Belhotel Tuban!Thank you for your kind words and for having taken your time to share your experience about your recent stay at Swiss-Belhotel Tuban. We are more than delighted to hear that our hotel and service met your expectations. We look forward to welcome you back again in our Hotel in the future. Warm Regards, Management of Swiss-Belhotel Tuban

10/10 Excelente

Akriti

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The place is close to the main kuta region with easy access to dining, shopping and laundry options.
Se hospedó 1 noche en mayo de 2023
Respuesta de Gungkris, el 28 may. 2023
Dear Akriti, Warmest Greeting from Swiss-Belhotel Tuban,Thank you for your kind words and for having taken your time to share your experience about your recent stay at Swiss-Belhotel Tuban. We are more than delighted to hear that our hotel and service met your expectations. We are looking forward to welcome you back again in our Hotel in the future. Warm RegardsManagement of Swiss-Belhotel Tuban

8/10 Bueno

Anish

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel and staff was nice. But its 5 min drive to the kuta main road
Se hospedó 2 noches en mayo de 2023
Respuesta de Gungkris, el 18 may. 2023
Dear Anish , Warmest Greeting from Swiss-Belhotel Tuban..Thank you for your kind words and for having taken your time to share your experience about your recent stay at Swiss-Belhotel Tuban. We are more than delighted to hear that our hotel and service met your expectations. We are looking forward to welcome you back again in our Hotel in the future. Warm Regards, Management of Swiss-Belhotel Tuban